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Job Description
Enterprise Applications Team Leader
Location for Posting:  Shoham
Posting Start Date:  14/06/2026
Information at a Glance
Job Description: 

Position Overview 

The Enterprise Applications Team Leader is responsible for leading the support, maintenance, enhancement, and day-to-day operation of the organization’s enterprise applications landscape. 
This role combines hands-on application knowledge with team leadership, business engagement, service delivery, and continuous improvement responsibilities. 

The Enterprise Applications Team Leader will manage a team of application specialists, oversee incident resolution and change requests, support integrations and business process optimization, and ensure that enterprise applications effectively support the organization’s operational and strategic goals. 

 

Responsibilities

  • Lead, mentor, and manage the Enterprise Applications team, including task allocation, workload balancing, and professional development.  
  • Oversee daily support and operational activities for enterprise applications across the organization.  
  • Act as an escalation point for complex application issues and cross-functional business process challenges.  
  • Ensure timely and high-quality resolution of incidents, service requests, and application-related issues.  
  • Prioritize support and enhancement activities based on business impact, urgency, and agreed service levels.  
  • Work closely with business stakeholders to understand operational needs and translate them into application solutions and improvements.  
  • Manage application changes, upgrades, testing, and release coordination.  
  • Support business process optimization through improved use of enterprise applications and automation opportunities.  
  • Coordinate with internal IT teams, vendors, and external partners on integrations, interfaces, and support activities.  
  • Ensure application documentation, knowledge base articles, procedures, and support guidelines are maintained and up to date.  
  • Monitor service performance, issue trends, recurring problems, and user satisfaction.  
  • Support governance, compliance, data integrity, and application security requirements.  
  • Contribute to application roadmap planning and continuous improvement initiative 

 

Requirements

  • Bachelor’s degree in Information Systems, Industrial Engineering, Computer Science, or related field.  
  • Proven experience in enterprise applications support, implementation, or administration.  
  • Previous experience leading a team or coordinating application support activities – Advantage.  
  • Strong understanding of business processes across corporate functions.  
  • Experience in application lifecycle management, testing, upgrades, and change management.  
  • Experience working with vendors, business users, and cross-functional teams.  
  • Strong analytical and problem-solving skills.  
  • Technical understanding of integrations, interfaces, and application architecture – Advantage.  
  • Familiarity with SQL, APIs, or low-code/no-code platforms – Advantage.  
  • Strong service orientation and communication skills.  

Good written and verbal communication in English. 

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